Privacy Policy

At Alaknanda Diamonds, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:
Personal Information: Name, email address, phone number, billing and shipping address, payment details, and other information you provide when you create an account or make a purchase.
Technical Information: IP address, browser type, operating system, referring URLs, and other technical data collected through cookies and similar technologies.
Usage Information: Details about how you use our website, including pages viewed, time spent on the site, and links clicked.

How We Use Your Information

We use the information we collect for various purposes, including:
Processing Transactions: To process your orders, manage your account, and provide customer support.
Improving Our Services: To enhance our website, personalize your shopping experience, and understand your preferences.
Communication: To send you promotional materials, updates, and important information regarding your account and orders.
Legal Compliance: To comply with legal obligations and protect our rights and interests.

Sharing Your Information

We may share your information with:
Service Providers: Third-party vendors who assist us in operating our website, processing payments, and delivering orders. These service providers have access to your personal information only to perform specific tasks on our behalf.
Legal Authorities: When required by law or in response to legal processes, we may disclose your information to government authorities or other relevant entities.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owners.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Your Rights

You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccuracies in your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those messages.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand how you use our site and personalize your experience. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our website after such changes constitutes your acceptance of the new terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@alaknandadiamond.com
Phone: +91 95744 39054
Thank you for trusting Alaknanda Diamonds with your personal information. We value your privacy and are committed to protecting it.