FAQ's

Lab-grown diamonds are real diamonds created in a controlled laboratory environment. They possess the same physical, chemical, and optical properties as natural diamonds but are more sustainable and eco-friendly.

Lab-grown diamonds are identical to natural diamonds in terms of appearance and properties. The main difference is their origin. Lab-grown diamonds are created using advanced technological processes, while natural diamonds are formed over millions of years in the Earth’s crust.

Yes, lab-grown diamonds are just as durable as natural diamonds. They are rated 10 on the Mohs scale of hardness, making them suitable for everyday wear.

Absolutely! We offer a range of customization options. You can design your own piece by selecting the diamond, setting, and metal type. Contact our customer service team to discuss your requirements.

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receipt, provided it is in its original condition and packaging. Please visit our Return & Exchange Policy page for more details.

Returns are processed within 7-10 business days of receiving the returned item. Refunds will be issued to the original payment method used for the purchase.

Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on the destination. Please contact our customer service team for more information.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the courier’s website.

Yes, all our lab-grown diamonds come with certification from reputable gemological laboratories, ensuring their quality and authenticity.

To keep your diamond jewelry looking its best, clean it regularly using a soft brush and mild soapy water. Avoid exposing your jewelry to harsh chemicals and store it in a safe place when not in use.

We accept various payment methods, including credit and debit cards, net banking, and popular digital wallets. All payments are processed through secure gateways to ensure your information is protected.

You can contact our customer service team via email at [Your Email Address] or by phone at [Your Phone Number]. We are here to assist you with any questions or concerns you may have.

Thank you for choosing Alaknanda Diamonds. We are committed to providing you with exceptional service and exquisite lab-grown diamond jewelry.